Discover Mugaritz

FAQ's

FAQ's


How can I make a reservation?
To make a reservation you first need to complete the online form, which you can find in the reservation area of our website. We will send a booking confirmation and a code to the email address given in the form. At the time of making the reservation , a charge of  €50 per diner will be made. This amount will be subtracted from the final bill and will not be refunded if you cancel the booking.

What happens after I send my reservation ?
Your reservation will not be confirmed until you receive a confirmation email from our reservation team. We will send you an email to the email address given in the form.In this email you can confirm the reservation and inform us of allergies or intolerances that you may have.

If I need to cancel my reservation, what should I do?

If you need to cancel a reservation, you can cancel it by clicking on the "cancel" button in the confirmation or reconfirmation email we have sent you. You can also cancel your reservation by sending an email to reservas@mugaritz.com or calling 0034943 522455 during opening hours (from 10.00 to 18.00 from Monday to Saturday).

Please consult our cancelation policy: if you are unable to attend, you may cancel your reservation at least 8 days in advance. Cancellations notified 7 days to 48 hours beforehand will incur an additional charge of €100 per guest. If the notification takes place less than 48 hours beforehand or you fail to attend, the charge will be €150 per person.(see our cancelation policy)

I want to change the date of my reservation. What should I do?

If you wish to change your reservation, you can change the date, the of the booking and number of people up to 48 hours in advance. In case of making changes outside this period, the amount of €50 made in the initial application will not be deducted from the final invoice.

If the notification is made in time, the amount of additional diners will not be refunded but the advance will be deducted  on the final invoice. Late-term modifications lead to the loss of  €50 per person.
If you wish to increase the number of diners in your reservation, you will have to make a new in the "reservations" section of the website, with the number of additional diners (not the total number of diners) and with the same as the original reservation. We will then add the additonal diners to your original booking.

What is the tasting menu like?

Mugaritz offers a unique menu which represents the essence of its cuisine and philosophy. Our menu which includes more than 20 proposals, often changes in order to mimic the change of stations and a glimpse of our surroundings. The construction of a menu like ours, requires enormous efforts in the pursue of perfection and singularity, however, the result is a personalized experience which we know, will be unique.

In order to design your menu, we will consider all the information you give us (prior to your visit) regarding allergies, dislikes or any food related restriction. Even those ingredients you simply would rather avoid. 

Is there a menu?

In Mugaritz there is no a la carte option. You will enjoy a menu designed especially for you.

How long does eating at Mugaritz take?
Our diners normally take up to 2,5 hours to fully enjoy the menu. 

How much does the tasting menu cost?
The price of the menu is 220€ including taxes. Drinks are not included

Is wine pairing available?
We recommend that as soon as you arrive to the restaurant you talk to our sommelier team so that they understand your likes and preferences. They will be able to suggest your best option according to your personalized menu. We offer wine service by the bottle or by the glass.
For reservations of more than 10 diners, we offer a wine pairing proposal beforehand.

Can I give someone the Mugaritz Experience gift card as a present?

The concept of the Mugaritz Experience is an invitation to open your mind and not just your mouth, to enjoy our gastronomic philosophy over a lunch or dinner. A pairing prepared by our sommelier team will complement the menu. The Mugaritz Experience voucher will have a validity of 18 months, starting the date of expedition. It is the beneficiary’s decision when to come to enjoy it. The cost for the experience is 300€ per person, taxes included.
 If you are interested in getting one, or you want to know more, just send us an email to info@mugaritz.com, or give us a call from Mondays through Saturdays from 10.00 to 18.00.

Working times
Lunch is served from 12:30 to 13:00 and dinner from 20:00 to 20:30 pm. Our recommendation is that your first choice is always a time before 14:00 (lunch) and before 21:30 (dinner). Please keep in mind that our diners normally take up to 3 hours to fully enjoy the menu at a relaxed pace.

Is there a dress code?
Mugaritz does not have a dress code. To us, the most important thing, is that you enjoy the experience and that you feel comfortable.

How do I get to Mugaritz?
Mugaritz is located in a rural area, about 15-20 minutes from San Sebastian, which can only be reached by car. Our recommendation is to use the tool provided by Google Maps.

Are children allowed?
Of course they are! The young ones may join you in this experience. Even though we do not have a tasting menu for them, we recommend that when you make your reservation, you let us know about the little ones so we can take care of them.

Are pets allowed?
For the comfort of all our guests, pets are not allowed in the dining room.

Is there a wheelchair access available and an accesible toilet?
Our facilities are designed and adapted to serve the needs of people with reduced mobility. We would appreciate if you would inform us of any special need you may have, so we can adapt and provide comfort at your table or at any other area of the restaurant.

Nearby Airports -
Domestic Flights

San Sebastian Airport
San Sebastián Airport (IATA code: EAS, ICAO code: LESO), is located 22 kilometers from the city of the same , in the town of Hondarribia, Gipuzkoa, Spain, close to the border Spain and France.

International Flights
Bilbao Airport

http://www.aeropuertodebilbao.net/
Biarritz Airport
http://es.biarritz.aeroport.fr/